We process orders as quickly as possible. Would you like to cancel your order? Then log in to your customer account and go to My orders. As long as your order has not yet been processed or shipped, you can submit a cancellation request there.

Do you want to return an order? After receiving your order, open My orders in your customer account and submit a return request there.

Once an order has been shipped, it can no longer be changed or canceled. However, you can return the order after receipt according to our return policy.

Do you have questions or need help? Please contact us via infomonber@gmail.com.

Shipping costs depend on the country to which your order is delivered. Shipping is free from a certain order amount.

Netherlands: €5.95 shipping costs. Free shipping on orders over €75,-

Belgium and Germany: €6.95 shipping costs. Free shipping on orders over €100,-

Other EU countries: €9.95 shipping costs. Free shipping on orders over €125,-

We take the time to carefully process and pack every order. The expected delivery time is 3 to 4 business days.

During busy periods, holidays, and promotions, processing or delivery may take a little longer. We appreciate your understanding.

For the most up-to-date information on shipping and delivery, please refer to our Shipping & Delivery page.

Once your order has been transferred to the carrier,
you will receive an email with a Track & Trace code.
You can use this to track the status of your shipment.

Yes. You can register your order for return within 14 days of receipt.

The item must be unworn and unwashed and may not show any damage or signs of use. The original labels must, where applicable, still be attached to the item.

Yes, the costs for
returning the item are at your own expense. We advise you to always send your
return shipment with Track & Trace and to keep the shipping receipt
safe until your return has been fully processed.